Privacy Policy

Effective Date: July 12, 2021

This Privacy Policy outlines the policies and procedures regarding the collection, use, and disclosure of your information when you use our Service, and informs you of your privacy rights and how the law protects you. We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. General Interpretation

This Privacy Policy governs the collection and processing of data by Rapidtech Networks Limited. We collect, process, and store your personal information to enhance your user experience and to ensure compliance with applicable laws.

  1. Interpretation and Definitions

2.1. Interpretation

Words with initial capitalization have meanings as defined under the following conditions. These definitions apply regardless of whether they are in singular or plural form.

2.2. Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service or parts of the Service.
  • The Company: Refers to Rapidtech Networks Limited.
  • Cookies: Small files placed on your computer or device by a website to store information about your browsing activities.
  • Country: Refers to Kenya.
  • Device: Any device that can access the Service, such as a computer, mobile phone, or tablet.
  • Personal Details: Any information that can be used to identify an individual.
  • Service: Refers to the website operated by Rapidtech Networks Limited.
  • Service Provider: Any person or entity that processes data on behalf of the Company.
  • Third-party Social Media Service: A social media platform allowing users to log in or create an account to use the Service.
  • Usage Data: Automatically collected data about the Service’s use or infrastructure (e.g., the duration of a page visit).
  • Website: Refers to Rapidtech Networks Limited’s website, accessible at https://www.rapidtech.co.ke.
  • You: The individual accessing or using the Service, or the company/legal entity on behalf of which the individual is accessing or using the Service.
  1. Collecting and Using Your Personal Data

3.1. Types of Data Collected

3.1.1. Personal Data

We may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address (state, province, postal code, city)
  • Usage Data

3.1.2. Usage Data

Usage Data is automatically collected when using the Service and may include:

  • Device’s Internet Protocol address (IP address)
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on those pages
  • Unique device identifiers

Mobile Device Data

If you use the Service through a mobile device, we may collect:

  • Mobile device type
  • Mobile device unique ID
  • IP address of the mobile device
  • Mobile operating system
  • Mobile browser type

3.2. Tracking Technologies and Cookies

We use cookies and similar technologies to track activity on our Service and to store information. These may include:

  • Beacons
  • Tags
  • Scripts

You can refuse cookies by adjusting your browser settings, but some parts of the Service may not function properly if cookies are disabled.

  1. Use of Your Personal Data

We use your personal data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.
  • To manage your account and provide customer support.
  • To perform a contract (e.g., purchasing services or products).
  • To contact you for updates, security notices, or promotional offers (unless you opt out).
  • To process your requests and respond to inquiries.
  • For business transfers, such as mergers or acquisitions.
  • For analysis, service improvements, and marketing evaluation.
  1. Sharing Your Personal Data

We may share your personal data in the following circumstances:

  • Service Providers: For processing data on behalf of the Company, including for usage monitoring and contacting you.
  • Business Transfers: If we are involved in a merger, sale of assets, or other business transactions.
  • Affiliates: For offering services or features in line with this Privacy Policy.
  • Business Partners: For promotional offers or related services.
  • Other Users: If you share information in public areas of the Service, it may be visible to others.
  • With Your Consent: For any other purpose, with your explicit consent.
  1. Retention of Your Personal Data

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Usage Data is generally retained for shorter periods unless used for security or functional improvements.

  1. Transfer of Your Personal Data

Your information may be transferred to—and maintained on—servers located outside your jurisdiction. By submitting your information, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

  1. Disclosure of Your Personal Data

We may disclose your personal data in the following cases:

  • Business Transactions: In the event of a merger, acquisition, or asset sale.
  • Law Enforcement: If required by law or in response to legal requests from public authorities.
  • Legal Requirements: To comply with legal obligations or protect our rights and safety.
  1. Security of Your Personal Data

While we take reasonable steps to protect your data, no method of transmission over the Internet is completely secure. We strive to protect your data but cannot guarantee its absolute security.

  1. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If a parent or guardian becomes aware that their child has provided us with personal data, they should contact us immediately.

  1. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before engaging with these sites.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you by email or other communication methods. The changes will take effect immediately upon posting.

  1. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

  • Email: sales@rapidtech.co.ke
  • Phone: +254 722 555 289
  • Postal Address: P.O. Box 254 722 555 289, 00100 GPO, Nairobi, Kenya
  • Office: Town House, Kaunda Street, 4th Floor, Room 406, Opposite 20th Century